Customer Testimonials

Excellent

This was my first time taking my Prius to get service done at Mossy Toyota. I was in the area and figured I would get my service done at this location. Eddie was my service advisor and he made me feel welcomed and valued as a customer. The service provided by Eddie was hands down the best service that I have received from any Toyota Dealership. Eddie was very professional and engaged in conversation that made it feel very comfortable with the services that needed to be performed. Although it is out of my way, I will be taking my ...

Had a great experience over the weekend with Isaii & Mossy Toyota in Pacific Beach. They were able to help me find a lease that was within budget and went above and beyond to share all information regarding the cars on site. Isaii was very helpful and not pushy & helped me find my dream car! 10/10 would recommend, great people and great service.

Maria, thanks for the wonderful service!

Mossy Nissan has an incredible customer service. Any person interested in what a highly efficient, customer-driven organization looks like, visit them! Special shout out to Brian!

In 2019 I purchased a 2015 Toyota Camry from Mossy Toyota. Luis Lopez was the salesman who did an excellent job. Today I stopped in the dealership due to my front end splash guards hanging close to the ground due to 4 broken clips after hitting a high parking curb. Luis was extremely helpful and brought me to Eddie in the service dept. It took Eddie 30 seconds to diagnose the problem and then brought us to Michael in Parts to get the clips. Eddie did the work himself and had the car ready in under 15 minutes. Three nicer guys I could have never ...

Luis salesman, Michael in Parts and Eddie in service were extremely helpful today.

I’d like to thank Valerie, Eddie, Jeremy and will for getting me right and taken care of. Great people, great service. It doesn't get better! THANK YOU.

So I went to mossy to get my car fixed after someone hit me and I was already incredibly stressed out and Eddie and Jesse made SURE me and my car were taken care of I got my car back in perfect condition, then a week later my battery decided that it wasn't happy so I reached out to Eddie and of course here he was again and ready to help fix my problem again .. Well then they checked my Vin and a fuel pump recall came up and then they got me in a rental fixed my car ...

Great customer service. I was assisted by Dante Duckett and I can easily say that he goes above and beyond. I got stuck in traffic on my way back to pick up the car and he stayed late to ensure that I could still receive it, otherwise I would've needed to wait until the following day which would've been an annoyance. Safe to say I know who I'm going to again next time.

Joe Gonzalez makes service on my Camry a breeze! He communicates at every step of the way and keeps me updated as my vehicle is being serviced, so all I have to do is kick back and catch up on work while I wait in the lobby. Setting up an appointment is super easy! Everyone here is great but Joe stands out! Also, their car wash is a great addition to this dealership!

Just purchased a vehicle here and had an excellent experience. Amir is the man! Very honest, fair with trade values, and excellent service all around. Let this be your first stop one shop for your buying experience if you value honesty and integrity.

I've been bringing my car to Mossy Toyota in Pacific Beach for service for years and I always request Brian Robitaille. His customer service, quality of work, and communication are top notch and I can't say enough good things about him. I highly recommend Mossy Toyota and Brian Robitaille to anyone looking for a quality and stress-free experience.

I bought my car here and have been having it serviced for years, and I will keep coming back. The Service Advisor Brian Robitalle is so great, he always remembers me and greets me like a friend. When I get my car services it feels like I'm visiting a cool neighbor. He keeps me updated on my car, is a great communicator, tells me my options, and is so helpful. Thanks Brian!

Eddie is the best service rep I have ever dealt with for any car I’ve ever owned. He is honest and explains everything your car needs in great detail to make sure you understand. Wouldn’t trust my Tacoma or any of the Toyota vehicles in my family with anyone else.

Good work deserve good recommendation I saw testimonies from several people on this page talking about Mrs. Clarice Haynes and I also decided to give it a try if I would share mine also. I made an investment of $500 with her and got $6300 payouts without stress. Thanks a lot ma, you are heaven sent I highly recommend her to you all and you will be glad you did. Contact her via WhatsApp;+447862074282 Email:[email protected]

Been to multiple places in the area to get my car serviced, namely El Cajon and Kearny Mesa. Mossy Toyota was by far the best experience and I will be getting my car serviced here exclusively from here on out. I also had a flat tire that needed changed. Brian, Carla and Carl were all super helpful and efficient and made this process entirely painless.

Thank you Mossy Toyota for a great car! Great service, special thanks to “Nick”. Would recommend this place!

Nick was awesome, very great services!

Smooth, pleasant, and efficient end-to-end experience from working with the sales manager Naim M to contracting with Stacy P! I came in wanting a Toyota Corolla and I got exactly wanted, even despite the current shortage. The team thoroughly explained each step of the purchase/car loan/contracting process, found the best loan rates and prices for me that fit my budget, and made the trade-in process easy as possible so I didn’t have to deal with managing on my own through the DMV. I would definitely recommend others come here if they’re looking to trade-in and purchase ...

Great experience! Stephen Grzybowski was so nice and helpful. They definitely worked with us and gave us a great deal. We will definitely be back for our next car!

I brought my car into Mossy for a 60k checkup. I was a bit nervous not knowing what to expect and how much to budget, but my service advisor, Brian R., put me completely at ease with his friendly and positive personality. He is quite knowledgeable and explained what service I needed, why I needed it, and the exact cost so there were no unpleasant surprises. Brian's sincerity really comes across; He is a genuine person with no agenda.

I bought a truck today from Mossy Toyota. Amir Siry helped me through the process. He was kind, funny, and very easy to work with. By far, he was the very best salesman I have ever bought a vehicle from. The whole process with him was smooth and easy from beginning to end. Stacy Perry did the finance paperwork and she was equally amazing. The next time I buy a vehicle, I will definitely go back to see them. I would give them six stars if it was possible.

Thank you Mossy Toyota for the wonderful service that you provided. Danny was awesome in helping me get the best deal and following up with me when new inventory came onto the lot. Everyone was very kind and helpful and this was the smoothest car buying experience I've ever had! I am extremely happy with my purchase, thanks again Mossy Toyota team!

Stephen G helped us order our new 2022 Toyota Camry hybrid…he even delivered it to us all the way to Yuma AZ. Now that’s going above and beyond! Everyone involved was very helpful.

Excellent service from Mrs lilian wilson, lilian dealt with everything for my bitcoin Investment and ensured all my withdrawal were quick and efficient. Would highly recommend lilian wilson to everyone who is having difficulty trading or have been scammed before like myself. contact her now through this. Email: [email protected] WhatsApp: +17146989275

Stephen Grzybowski helped me get into the car I always wanted ! Thanks a lot for all the help and give this man some praise 👏

I came in for a unique service request on March 24th 2022 and Brian Robitaille took great care of me -- he's in the store now and worked through his lunch! I had dropped a piece of an avocado sandwich in between my driver's seat and the cupholder in my 2022 Toyota Prius Prime in a spot that was too narrow for me to clean out myself. A bit silly, I know. I came to Mossy Toyota where I purchased the vehicle, and after explaining the situation, Brian gave me a service appointment where the driver's seat would be ...

Hands down the best car dealership to purchase a new vehicle. I reached out by Email asking for assistance and Stephen quickly reached out to me and explained everything so well to me and even mentioned how there was the only Corolla Cross in the lot that was exactly what I was looking for. Long story short, I rushed out there first thing in the morning and Stephen continued to assist me with the highest level of concierge customer service. I walked in there with doubts that the numbers would work out to my liking, I was completely stressed out ...

Brian Robitaille, has been my service abvisor for 4 years already, he is the BEST!! He is very professional, very helpful always, he makes me feel like family when I take my car for a service, he is such a humble person, and very honest. Overall, I love Toyota staff, honestly they make things easy for everyone. The environment there is in another level, nice music, free drinks, internet access, nice to work in your computer while waiting for your car gets done.

They were very accomodating to my needs of looking at a vehicle at closing time. I appreciate it very much!

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David, thank you so much! Thank you so much for helping me whenever I need a service for my vehicle. My Prius cat converter was stolen before Christmas, and I was there without a person in charge because my previous manager went on vacation without telling me. When I back to Toyota and checked the situation of the vehicle, David actively helped me and called the insurance to make it proceed quickly. When everything was fixed, there was another problem with the hybrid battery, and he immediately prepared a rental car and shared deep concerns and suggested payment options. Today ...

Dante is the best. Very impressive knowledge and helpful. He makes things simple. Thank you!

Excellent experience at Mossy Toyota in Mission Bay with Brendan providing stellar service! Three weeks ago I had my 4Runner in for 70k service. Brendan and his team found a leak in one of the front struts. I called him late yesterday afternoon to follow up on the quote to do the work and find out when the service could be done. Not only did he get me on the schedule for this morning (Saturday), but he and his team got the entire job done in record time and I had my car back by 1:00PM! Brendan is professional and ...

Today I got a flat tire on the freeway. I tried to make it on my spare tire to my usual Toyota service center in Mission Valley but the Pacific Beach location was closer. I called to see if they could fit me in as I needed a new tire ASAP and they said yes, to come on by. It was unknown if they’d have my type of tire in stock or if they could even complete the service today but thankfully they did have my tire in stock and they busted it out just shy of 2 hours- including ...

2 for 2 on service and experience. I've had two truck windows replaced and they've come to my work and are done within a hour. Thank you Freddy!

Thank you everybody at Mossy Toyota in Mission Bay for the outstanding friendliness and service given today 10/15/2021! I came in for an oil change awarded from the dog days of summer event and got exceptional customer care services that included installation of car windshield wipers, doing a 20 point checklist, then got an honest assessment for future repairs. 👏 I encourage anyone seeking a new or used car, or just having services done to their car to check out this location since the staff is so friendly, helpful, and honest. Great management team as well as the friendly lady who greets you ...

Flat out the best car buying experience you’re going to get. These guys are the best of the best and if this isn’t Toyota’s flagship dealership, it should be. Don’t take my word for it, do your research, but I chose to travel over 500 miles to get my car here and I couldn’t be happier. Shout out to Danny who made everything happen. He even picked me up from the airport on his day off is his personal car and it legit felt like I was meeting up with a friend hadn’t seen in ...

I want to give another big shout out to the Team at Mossy Toyota! Dennis, Tom Seely and Andy Stemple! Thank you again, for working with my daughter and making her first time car buying the best experience! These guys are am amazing team! We appreciate you and will continue to do business with this group!

I want to give another big shout out to the Team at Mossy Toyota! Dennis, Tom Seely and Andy Stemple! Thank you again, for working with my daughter and making her first time car buying the best experience! These guys are am amazing team! We appreciate you and will continue to do business with this group!

compre un Lincoln MKC Estoy encantada del venderor, el servicio que me brindo,me ayudaron a calificar para el carro de mis sueños, sin ellos no lo hubiera tenido THANKS SO MUCH!!!

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I would like to write a review with my recent experience with Piero, the service advisor. He goes above and beyond for his clients. I believe this is now the second time I have had him and he’s proved to go above and beyond once again. I am really happy with his service and will continue to ask for him. As far as mossy toyota in general as a whole I’ll leave a different review because Piero deserves every bit of 5 starts for his excellent customer service! Thanks again for your help!

They were great on price, on service, and did extra steps to help out my son with his first car. Isai was excellent and attentive, straightforward in everything. Mark in finance really helpful. Months later I brought in my daughter’s Corolla. Joseph took care of all maintenance, worked with me, and did a great job. I had stopped using Toyota for service (bad experience with other dealers) but Mossy was excellent and I will be using them in the future.

I just wanted to give a nice review for Dennis for helping me lease my new 2021 Toyota Camry xse hybrid. We had called in the morning regarding my application for financing as I am a new business owner and I am not sure how to go about buying / leasing a new car being self employed and Dennis answered the phone and made an appointment for us to come in and see the car with no compromise. Well, I fell in love with the car and he did everything he could to make sure we got the deal we had hoped ...

We were out here on vacation and when we lived here prior to moving we bought 4 new cars from Mossy. I was in Vegas and saw they had the truck my wife wanted and reached out and was thankful to have had Dennis be my point of contact. He didn’t shrug me off at all and treated me as if I was in front of him so when I returned from Vegas we went by and met him. The car market is crazy right now and even though we live 45 min from San Antonio’s Tacoma factory none of ...

Thank you Mossy Toyota for a quick & painless service experience on my 4Runner. Dante Duckett was professional & courteous. The Multi Point Inspection is impressive! My go to spot in San Diego for Toyota service.

Amazing experience!!! BRIAN ROBITAILLE in the Service Dept took care of me & my new truck like a pro!! He was super nice, communicated with me throughout the entire process and worked with my insurance company with ease- getting your brand new truck serviced is never fun, but Brian made it much better!!! My new go to place for my truck - THANK YOU MOSSY SERVICE TEAM 🙏❤️ 🛻

Amazing experience!!! BRIAN ROBITAILLE in the Service Dept took care of me & my new truck like a pro!! He was super nice, communicated with me throughout the entire process and worked with my insurance company with ease- getting your brand new truck serviced is never fun, but Brian made it much better!!! My new go to place for my truck - THANK YOU MOSSY SERVICE TEAM 🙏❤️ 🛻