Customer Testimonials

Open Today! Sales: 9am-7pmService: 7:30am-5pm

Customer Testimonials

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Google Feb 21, 2024

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Google Feb 18, 2024

I worked with David Palmiotto in the internet sales department. He made the car buying experience really smooth and got me a great discount on my new Tundra. I was also in and out of there quickly, he had most the paperwork done when I got there. This is the best truck I've owned!

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Google Feb 15, 2024

I just had a phenomenal experience with this Toyota dealership once again. I had some transmission issues on my CHR and Justin(service dept) was able to get on top of it and rectify the issue pretty quickly. My car is running smoothly now and I couldn't be more happy with the service I received. Justin is a great guy and is very thorough and knowledgeable with his work. Toyota are very lucky to have him as an employee. Shout out to mechanic Eli and Karissa in the rental car dept who also were very professional, helpful and kind ...

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Google Feb 8, 2024

I haven't bought a car in over 20 years and was pleasantly surprised on how smooth the experience was. No pressure sales pain free experience. Kyle Maverick our sales consultant was very knowledgeable about the vehicle. He was on top of getting the required paperwork in their system to expedite the sales process. The Finance manager, Mark Riedinger was also very professional. He did a great job in quickly getting me through the tedious compliance paperwork, and presented the numbers in a clear understandable way. He was quick to answer all my questions and concerns. Thanks again Mossy Toyota for ...

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Google Feb 3, 2024

In my search for a Prius I reached out to many dealerships, David Palmiotto was helpful, honest, and straightforward throughout the entire buying process which ultimately led me to purchase with Mossy Toyota. I chose to reserve a car ahead and David provided me with updates during the waiting period. When I arrived to purchase it was easier than any of my past buying experiences with no hassle. They even brought out a big bow so I could take a picture of my new car! I highly recommend David at Mossy Toyota. Thank you!

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Google Jan 17, 2024

We just got a RAV4 Prime and love the car so far. Both our salesperson Baha and finance manager Robin were great. There was a misunderstanding on our lease agreement so we went back to the dealership and they cleared it up for us right away. Very happy with the experience getting our new car and highly recommend this dealership to anyone.

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Google Jan 3, 2024

Brian's assistance in my purchase was top-notch. His knowledge and friendly approach made the process effortless. I appreciate his commitment to customer satisfaction and would happily recommend him to others. Great experience overall!

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Google Jan 3, 2024

I was at the store to buy a car and the salesman who helped me was Brian, Brian provided exceptional assistance during my purchase. His expertise and helpful demeanor made the entire process smooth and enjoyable. I highly recommend Brian for his outstanding customer service.

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Google Dec 24, 2023

I don't even know where to start about how much of a great experience I had at Mossy Toyota. Went to see a used Honda they had on their lot and just couldn't love it. Luis Carreon could see that I didn't like the car as we test drived it. So as we got back to lot we got to talking and he asked my budget and what I didn't like in the Honda that made not love it. After a few moments of us talking he went to talk to his boss to see what ...

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Google Dec 18, 2023

Loved working with Luis and Valerie! They made my new lease experience flawless. Both of them were so welcoming and compassionate. Truly a great experience, they made me feel like family. This last time was my fourth time buying a vehicle from Mossy Toyota. I will never go anywhere else!

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Google Dec 17, 2023

Jake and Chris were amazing! They answered all our questions and had so much patience with us. Appreciate you guys!

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Google Dec 17, 2023

I recently had the pleasure of purchasing a car from Mossy Toyota, and I cannot praise their customer service enough. From the moment I stepped onto the dealership lot to the final handshake as I drove off in my new car, the experience was nothing short of excellent.

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Google Dec 17, 2023

We went to Mossy Toyota to look at the RAV4 Prime PHEV. My dad (going on 84 years young) was dead set on buying a Tesla Model Y (not for any other reason other than everyone’s buying one). He hadn’t tested other comparable EV’s or PHEV’s for that matter. My brother and I thought, knowing our dad’s lifestyle, daily driving, odd schedule of staying awake, need for reliability, and requirement of flexibility, the RAV4 Prime may be the best vehicle for him. We met salesperson Tom Hicks, and he proceeded to give my dad the pros/...

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Google Dec 5, 2023

Cool people over here, good folks.

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Google Oct 31, 2023

Our Salesperson Luis Carreon was very friendly, helpful and professional. He provided all the information we needed to make the purchase. Thank you for the great service!

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Google Oct 29, 2023

I just had the pleasure of purchasing my very first car from Mossy Toyota today, and I couldn't be more thrilled with the experience. It's everything I had hoped for and more! Luis is an absolute gem!!!! He's not just a professional, but he's sweet, sincere, and incredibly helpful. From the moment I stepped through the door, he made me feel like family. He took the time to understand my preferences and needs, offering a wide array of choices and providing helpful suggestions. I never felt pressured; it was like shopping with a trusted friend! Working ...

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Google Oct 17, 2023

Jose Gomez is a young salesman. with his brilliant mind. He helps me with everything I need. To buy my car, he is very helpful, I recommend him, 100% he’s very nice and happy I really appreciate the service I got from him amazing dealer and amazing future he has. Thank you Mossy Toyota !

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Google Oct 3, 2023

Vianca Rios was Literally AMAZING, she went above and beyond in her service and she was so kind and explained everything everything very well for someone who really don't know a lot about cars:) so thank you Vianca for being great and very friendly:)

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Google Sep 30, 2023

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DealerRater Sep 30, 2023

Such a nice gentleman great service was very helpful in everything he did and showed us

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Google Sep 28, 2023

Look I’m not one for reviews but here it is…. Every time I come here to get service on my car I Richard always takes care of me as I’m sure he does with other customers. He is always looking out and giving the best customer service he can provide. I am more than happy to keep coming back. And the glass department! Fantastic. I called Mike to get a quote for a new windshield and I had it within minutes. And I will be coming in this weekend hopefully for that. Love mossy Toyota !

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Google Sep 27, 2023

Thank you BAHA SADRI & Mossy toyota for the great 👍 help with the purchase of my car

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Google Sep 23, 2023

Had an absolutely fantastic deal. Luis Carreon is new here but very friendly and helpful, as well as all other stuff here. They agreed to let me take the WRX out for a pre-purchase inspection and it turned out that the car is in great condition. They also offered a discount so that I can get my first month insurance and drive the car home on the same day. They also agreed to replace the aftermarket exhausts with the stock ones (that sit in the trunk) for free.

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DealerRater Sep 21, 2023

Excellent customer support. Honest, reliable, I highly recommend buying your next vehicle from Jake Thomas at Mossy Toyota.

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Google Sep 19, 2023

All good. Luis is very nice. I recommend it

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Google Sep 19, 2023

I had a great experience getting into a new lease at Mossy Toyota! Jeremy was very helpful in explaining all of my lease end options. Baja helped me with my test drive and finishing up the paperwork process. Was as painless as car buying can be. Thank you for getting me into a new vehicle Mossy Toyota!

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Google Sep 17, 2023

I recently purchased a ‘23 Toyota RAV4 from sales associate, Jake Thomas. Jake was very professional, honest & helpful. He delivered on our previously agreed upon price of the car. There were no issues, pressure or gimmicks. In fact, we brought along our 3 very young and rambunctious kids and the staff at Mossy were very helpful, providing them with just about everything from toys to delicious snacks. I highly recommend Jake for your next vehicle purchase.

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DealerRater Sep 17, 2023

mossy Toyota made the entire process quick and simple. they were very informative every step of the way

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DealerRater Sep 16, 2023

Robin and James were both amazing. They were kind, patient and explained every step of the process to us. I couldn't have asked for a better truck buying experience.

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DealerRater Sep 16, 2023

Really like the people, really liked the customer service. Very professional & accommodating. Dealership was clean & welcoming.

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Google Sep 13, 2023

Jeremy Sturm in sales is a great guy to work with! My old car bit the dust and Jeremy came through for me big time. He really knows his cars, was super helpful and no pressure. Now I’m driving a new RAV4 hybrid and loving it. The customer service was awesome. Highly recommend Mossy and Jeremy.

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DealerRater Sep 13, 2023

James was really helpful since the moment i got there. I went to Toyota without the intention of buying anything right away but they had great cars excellent prices. James guided me a lot throughout the process and did his best to help me reach a good deal.

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DealerRater Sep 10, 2023

I had an outstanding experience at Mossy Toyota when purchasing my 2023 Toyota Tundra. Luis, my salesman, went above and beyond to ensure I got the exact truck I wanted. The fact that they drove to Simi Valley, California, to pick up the truck for me was a testament to their commitment to customer satisfaction. I anticipated a wait, but Mossy Toyota surprised me by finding the truck within the hour. The transaction was exceptionally smooth, clear, and fast. I couldn't be happier with my new Tundra and the exceptional service I received from Mossy Toyota. A big thank you ...

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Google Sep 10, 2023

I worked in the automotive sales industry for 17 years. With that said, I’m pretty particular about how to treat a client and be treated. I had a family member looking for a new Rav 4. I heard good things about Mossy Toyota so I contacted the dealership. With one phone call I was able to get upfront pricing on the Rav 4 as well as an awesome deal on a security package and extended service contract without having to do the typical back & forth negotiating. They worked with Joe in Internet sales and Chris Keppel was the finance manager that ...

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Google Sep 7, 2023

I had an outstanding experience at Mossy Toyota when purchasing my 2023 Toyota Tundra. Luis, my salesman, went above and beyond to ensure I got the exact truck I wanted. The fact that they drove to Simi Valley, California, to pick up the truck for me was a testament to their commitment to customer satisfaction. I anticipated a wait, but Mossy Toyota surprised me by finding the truck within the hour. The transaction was exceptionally smooth, clear, and fast. I couldn't be happier with my new Tundra and the exceptional service I received from Mossy Toyota. A big thank you ...

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Google Sep 1, 2023

Can not say enough about how great of a team Mossy Mission Bay has assembled. Top to Bottom they don't miss a step. Derek Copley is the absolute best at what he does. Third Tacoma purchase through he and his team. He is The Man and always takes care of us - Thank You Derek!

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Google Sep 1, 2023

Luis Lop top salesman at mossy Toyota if you want or need a car ask for him

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DealerRater Aug 31, 2023

I had a very good experience when I purchase my car , a new Rave4 hybrid LXE thanks to a dealer name Charles Owen that did what he promises when I first got in touch with this dealer…I got in touch with a lot of dealers as fare as Los Angeles but Charles put a lot of effort in providing the car I wanted at the Price I could offert and not a dime more. His diligence in first negotiating the price with his superior and then providing me in a matter of weeks with my car was outstanding. I ...

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DealerRater Aug 30, 2023

James was super professional and understanding. Worked with me on price and was patient in making sure I got the right vehicle for me. Ended up getting a Tacoma and couldn’t be happier after having it for 2 weeks!

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Google Aug 30, 2023

Greatly appreciate upgrading to the 2023 Rav4 prime XSE. At first I didn’t think the EV range was worth trading in my hybrid 2022 Rav4 xle premium. But Baha got me good rebates, my primary choice of color and I was sold. They even sent someone to pickup the car in LA within a day, as they didn’t have the color in their pipeline, I am very satisfied with this level of customer service. 10 days after purchase, I’m satisfied with how powerful, stable and comfy this car is. Ultimately the EV range of up to 40 miles, even with AC ...

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Google Aug 28, 2023

I had a great experience at Mossy Toyota. Baha was informative in giving me all my options after my end of lease. Will keep coming back to Mossy Toyota.

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Google Aug 28, 2023

Spent two days at Mossy Toyota Pacific Beach shopping for a Tacoma. Needed a specific packaging/configuration that is rather difficult to find. My advisor was Baha, very nice and helpful guy who went out of way to deliver a truck I wanted. A truck with this specific configuration wasn't available in San Diego, so Baha had it delivered from LA the next morning. Baha worked fast and was on point, kept us updated on delivery time and was a real pleasure to work with. Elena and Eugene

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Google Aug 23, 2023

i when yeesterday and i had 2 diferent offers(i mean super good offers ) from other dealers , but there's a guy super profesional and kind , that he did Magic numbers appear , His name is Emilio , he's THE MAN !!! he gave me a super price and a mega discount in my new Tacoma 2023 sport 4x4 ,and the finance manager he gave me all the info that i need to know and he help me on the finance ,thanks. thank you Emilio and thank you guys for your support and for make me drive a new car > highly recomended and ...

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Google Aug 23, 2023

We picked up our new '23 RAV4 Hybrid from Mossy Toyota 2 weeks ago and we are very happy with our new RAV4 and the staff at Mossy Toyota. Joe Quinzio was our sales person and he was extremely helpful in finding a RAV4 that matched our wish list. Our RAV4 is a Hybrid and we found that those are somewhat difficult to get. We worked with 3 other dealers and Mossy was the only dealer that could promise us a car in a short period of time and with no Dealer Installed Options that we didn't want. Thomas Seely was our ...

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Google Aug 22, 2023

I would recommend Mossy Toyota PB to anyone looking to purchase a car from a team that really listens and genuinely works hard to make your experience a positive one! Jose (salesman), Danny (sales manager), and Mark (finance manager) were courteous, patient, and willing to stay well past closing, even in the midst of hurricane Hilary, to ensure that all of my questions were answered and I was happy with my purchase. They made it happen, despite all of the challenges I brought to the table, and I left with the car that was my number one choice!!! #CPO2021ToyotaCamryXSEHybrid

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DealerRater Aug 20, 2023

I had a fantastic experience working with James Contreras at the Toyota dealership. He helped me purchase my 2023 Tacoma and made the process smooth and enjoyable. I highly recommend his services to anyone in search of a new car.

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DealerRater Aug 20, 2023

Mr Contreras its a very profesional person. He help me to chouse the right vehicle At the right price. Its a very good experience to buy a car at Mossy whi You.

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DealerRater Aug 20, 2023

James provided exceptional, professional service, guiding us smoothly through our satisfying car purchase. highly recommended!

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Google Aug 16, 2023

Wonderful experience all around. Everyone there was helpful, attentive and efficient, and there was no pressure or upsetting which I greatly appreciated.

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DealerRater Aug 15, 2023

We had an amazing experience buying our new RAV4 from Mossy Toyota in San Diego. James was incredibly helpful, making the process smooth and enjoyable. We're thrilled with our purchase!

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Mossy Toyota 32.8042521, -117.2169939.
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